What To Expect From Apple

There is a huge difference between what Tevel Bennoon's scam outfit Apple Movers promises and what Apple Movers delivers. Let's take a closer look (our remarks are in italics):

• Accurate Information and Complete Explanation About the Moving Process:

Seriously? Accurate information? Apple is in the business of pulling the wool over consumers' eyes.

It is proven that the more informed a customer is, the less chance there is problems to arise.

That might be true, but you won't get that sort of courtesy from Apple.

We think that well informed customers are a benefit to us.

On the contrary. What you don't know helps Apple to hurt you.

• Well trained customer service representatives and staff: Our representatives are available 7 days a week to answer your questions, re-schedule your move or solve any problems that arise before, during and after the move.

Oh, you mean the ones you hire off of craigslists to work from their homes without asking for so much as a resume?

• Professional Moving Team: All Apple Movers moving crews are fully uniformed, trained, courteous, experienced, motivated and friendly.

What you really get is a driver in plaid shorts and a stained t-shirt and at most a couple day laborers who may or may not know anything about moving. You will find trash left all over the yard, and items randomly thrown on the truck - often without being packed or inventoried first. In other words, expect an untrained, inexperienced, unmotivated, and non-uniformed crew. Depending on the customer, we'd advise you not to get too hopeful about professional courtesy or friendliness.

The foreman will keep you informed all the time during the packing, loading/unloading process.

Remember our earlier remark: what you don't know helps Apple to hurt you.

The Apple moving services we provide will satisfy your high standards.

In other words, you would have to be high to expect Apple to have any standards beyond satisfying the greed of the company's owner, Tevel Bennoon.

• Proper Equipment: All Apple Movers trucks are clean, maintained according to the manufacturer’s specification and exclusively made for household moves. That is why the chances of damage are reduced to minimum and the efficiency of the move is greatly increased. Apple Movers has all the right moving equipment for your move.

From what we can gather from the DoT, Apple has only ONE truck. Its trailer has a thin layer of white paint covering the logo of the company that previously owned it. The trailer has debris scattered over the floor. In all likelihood, the driver will forget to close the trailer doors and your items will spill out has he pulls away. If you're really lucky, he'll notice before he goes more than a block.

• Moving Supplies: All Apple Movers moving crews will arrive with a great variety of packing materials, dollies, straps and all necessarily tools.

The moving crew will be ill-equipped to handle even the simplest of jobs. There will be insufficient boxes and other packing materials, and the crew will have a grand total of one dolly (which will probably be left behind when the truck leaves the site).

• Prompt, Courteous and Efficient Claim Handling: If damage has occurred during the move, you should expect prompt resolution to the problem. All claims must be submitted in writing and the problem will be resolved within 30 days after the submission. Every moving company is regulated by FMCSA and local state authorities. It is in our interest if problem arises to be resolved as soon as possible.

The general consensus is that once Apple has finished ripping you off, the company will not respond to you. When something goes wrong (and it will), you're on your own.

One of the most important assets to every company is an experienced and efficient management team.

The same lackeys hired off off craigslists? Give us a break!

It is very important for us that the people you are dealing with are sensitive to your relocation needs.

It's important, but you won't get that from Apple.

Moving is a very complex and stressful business

No shit, Sherlock! And Apple is there to make the experience even more complex and stressful.

therefore being kept informed is a priority for both the company and the customer.

Once more (with feeling): What you don't know helps Apple to hurt you.

Experienced, professional and ethical managers will help you provide quality service and satisfaction to every customer.

Tevel Bennoon is ethically challenged, and that lack of ethics is reflected throughout the entire moving experience.

Apple Movers also provide same day moving service 7 days a week.

 I'm not sure "service" is the word we would use.

We strive to earn a reputation for professionalism

Apple has a reputation alright! So does it's owner, Tevel Bennoon. It's certainly not for professionalism? Perhaps it's for grifting.

and are dedicated to providing unparalleled services by meeting the unique needs of each and every customer.

"Unparalleled services"? Well, perhaps unparalleled in terms of incompetence, dishonesty, or thievery. 

So our advice is to expect the very worst from Apple. That way you won't be disappointed. Better yet, just avoid Apple Movers altogether, and you'll have a much better chance at a sane moving experience.