Sunday, October 10, 2010

A pattern is emerging

From reading the reviews of LoneStar Moving Services in Consumer Affairs, it is apparent that this group of companies operated by Omni Holdings, Inc. cannot be trusted. The complaints are largely similar to those found against other Omni companies (Abaco, Apple, Omni Vanlines). How do we know these companies are all interrelated? In part, it's because Omni admits as much. The rest is very simple detective work: comparing websites, invoices, and so on. You will also notice that these companies have at least some of their addresses in common (e.g., Apple and LoneStar both have an office in Weatherford, TX).

Some of the numerous websites:

Omni Vanlines

LoneStar Moving Services

Florida SW Vanlines

Apple Movers

Compare for yourself. Although these con artists have the Apple Movers website hosted for free on Godaddy.com of all places, you'll notice there is a great deal in common with the other websites in terms of syntax, catch phrases, and typos.

Something else worth considering is the fact that the BBB seems to find numerous businesses attributed to Omni, and this statement is quite troubling about the apparent ownership of Omni:
Additional company management personnel include:
Ealon Ben - Owner
Ms. Tanya Merritt - Office Manager
The BBB has known of Tevel Ben Noon since 2005. Since that time he has had numerous business names and addresses. Currently we are unable to verify a physical address for the company.
The more you learn about Tevel Ben Noon (I also see him referred to as Tevel Bennoon), the more you should be concerned. Just to give you an idea:
This company is initially friendly and seemingly helpful, however, soon the problems will begin:
They showed up 12 hours late for the move, and becauce of the 8:30PM start, they said they could not go on after 1AM in the morning. They promised to return at 7AM the next morning (we had to wake them up at 8AM).

The possession of the house should have taken place at midnight, so naturally the new owners weren't thrilled that they could not move in to their new house. Final pick-up time was closer to noon.

Although they stated that they offered additional insurance and would bring all the paperwork at the time of arrival, the owner then stated he had no idea of what I was talking about when he arrived. He had also stated that I could pay with a credit card, but demanded cash at pick-up.

Because there were only two people on the truck, the owner, Tevel Benoon, went and hired two illegal immigrants to help get everything out. However, when the movers were about to leave and demanded payment, we had to call the police as he was threatening to charge us double and never deliver our stuff. He was also verbally abuse in front of our little daughter. He also charges us $100 to wrap a mirror (and we had to take him to Wal-Mart to buy more packing tape so he could wrap it, and ended up having to pay for the tape, despite all wrapping should have been included into the quote).

Delivery should have been two weeks later, however, more than a month later, he has yet to deliver our stuff. The company is now demanding more than $2000 (above the binding estimate) before they are willing to deliver.

Despite our multiple requests that have the shipment weighted (by law, all interstate shipment has to be determined by weight, not cubic feet), they have continously refused this.

Additionally, they company took the liberty of charging our credit card more than $850 without our authorization, and just blew us off when we complained about it.

Unfortunately, the owner, Tevel Benoon, has a long history of defrauding people around the country. He starts one company, defrauds, and then starts another one with a new address and new name. All American Van Lines out of Central Florida (Sanford) is currently known under about three or four different names, and a few years back was known as "Movers Van Lines". All companies in his names have had numerous complaints and have been involentary dissolved. The owner, a resident originally from Israel, has hired drivers who are driving on a suspended license.

Although we still do not have our things, my main concern is to warm everyone else, so one one else have to experience the heartache we have experienced over the last two months.
You get the idea. In the meantime, in addition to being on the lookout for any company called Apple Movers, don't trust the following of Tevel Ben Noon's companies:
Florida SW Van Lines
Omni Van Lines
Lonestar Moving Services
Movers Van Lines Inc.
Lonestar Relocation Services
Tevel Ben Noon
T & J Moving and Storage
All American Van Lines USA Inc.

Postscript: This is feeling more like something out of the movie Catfish. The more you learn about the guy behind Omni (and his numerous companies), the more you'll find his behavior intolerable. My favorite so far: there's at least one case of his paychecks to his employees bouncing. He did try his hand at creating a Myspace page, which hasn't been updated in a couple years, as well as a Facebook profile.

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